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UT Health Case Aide - Salud Y Vida Program - School of Public Health (Brownsville, TX) in Brownsville, Texas

Case Aide - Salud Y Vida Program - School of Public Health (Brownsville, TX)

Brownsville, Texas


Clinical Professionals

UTHealth School of Public Health

Requisition #: 200002PA

Department: School of Public Health- Brownsville Regional Campus

Location: Brownsville, TX

Position Type: Full Time/ Non-Exempt

Position Summary:

Salud y Vida is the Chronic Care Management program serving low-income uninsured patients with chronic health conditions. Salud y Vida is based on Wagner’s model and addresses social determinants of health through outreach and education. The Case Aide will be responsible for interacting with participants to assess for any barriers to care, will follow up on referrals recruited by the Research Assistants, and will gather information on resources in the community. The Case Aide is also responsible for assisting with the distribution of funds to be awarded to participants of the program through compassion funding. The information gathered at the visits will be entered into a cloud-based data system and reports run to track participants and outcomes.

Position Key Accountabilities:


  1. Performs initial intake interviews with participants and/or their families. Screens clients and assesses client’s needs by identifying gaps in care and assists with those barriers via referrals to appropriate professionals and agencies.

  2. Provides participants with orientation to community resources. Explains procedures and answers basic questions about the Salud y Vida program.

  3. Facilitates the completion of medical evaluation and a psychological or psychiatric evaluation for prospective clients via clinic referrals.

  4. Facilitates the completion of all documents required for program needs and enters the collected information into a cloud-based data system.

  5. Facilitates transportation needs by coordinating transportation services for appointments thus serving as a bridge between participants and transportation.

  6. Records data related to Compassion Fund referrals for participants and other activities/referrals in which individuals participate.

  7. Codes and keys data into data files and maintains files in an orderly manner.

  8. Coordinates with referral agencies/organizations for assistance of participant needs by providing them with accurate and up-to-date information.

  9. Identifies and develops additional resources for participants by maintaining a comprehensive understanding of community needs, resources, services, and programs available to advocate for patient needs and requests.

  10. Maintains positive relationships with existing referral sources.

  11. Performs other duties as assigned.

Preferred Certification/Skills:

Basic computer use including Excel and Outlook

Current CPR/First Aid Certification preferred

Strong organizational skills

Ability to use own vehicle to drive throughout Cameron and Hidalgo counties.

Bilingual Spanish and English required

Willingness to flex schedule to adjust to participant availability

Minimum Education:

High school diploma or equivalent.

Minimum Experience:

One year of relevant work experience in a setting related to public contact, health care, or social service.

Physical Requirements:

Exerts up to 100 pounds of force occasionally and/or up to 50 pounds frequently and/or up to 20 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

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