Bilingual WIC Clerk - Pediatrics (North Channel)

Houston, TX

Bilingual WIC Clerk - Pediatrics (North Channel)

Location: Houston, Texas

Category: Administrative/Office Support

McGovern Medical School at UTHealth Houston

Requisition #: 240000XY

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

The WIC Clerk will join our North Channel clinic and performs a variety of clerical duties in support of WIC program operations; provides breastfeeding education, encouragement, and support; provides customer service to program participants and applicants. This is an opportunity to be a part of protecting the health of low-income women, infants, and children up to age 5 who are at nutrition risk by providing nutritious foods to supplement diets, information on healthy eating, and referrals to health care.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees

  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)

  • The longer you stay, the more vacation you’ll accrue!

  • Longevity Pay (Monthly payments after two years of service)

  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as…

  • Free financial and legal counseling

  • Free mental health counseling services

  • Gym membership discounts and access to wellness programs

  • Other employee discounts including entertainment, car rentals, cell phones, etc.

  • Resources for child and elder care

  • Plus many more!

Position Location:

UTHealth Houston - Pediatrics WIC (North Channel)

13457 East Freeway, Houston, TX 77015

Schedule: Full-Time, Mon-Fri 7:30am - 4pm

(2 Saturdays per month 7:30 am – 4 pm. First Saturday of the month, staff will be off the following Monday. Third Saturday of the month, off the following Friday).

Position Key Accountabilities:

  1. Greets people as they sign in. Screens the client to determine the purpose of the appointment. Makes future appointments as needed, explains application procedure, and answers questions for applicants who walk in or call to request appointments. Answer and process telephone calls.

  2. Screen and verify WIC participant eligibility using eligibility policies as indicated by federal, state, and local agency guidelines and enter data as appropriate into participant’s electronic medical record. Make social services referrals as needed.

  3. Obtain and document participant height and weight measurements and/or fingerstick blood samples as necessary, using appropriate procedures and guidelines

  4. Issue food benefits to participants using established procedures. Explain WIC benefits and the correct procedure for redemption of food benefits to new participants. Schedule and coordinate return WIC appointments.

  5. Perform other related clerical duties as required.


Bilingual in Spanish preferred

Basic knowledge of standard Microsoft Office Software such as Word, Excel, and Outlook is required.

Minimum Education:

High school diploma or equivalent.

Minimum Experience:

One (1) year of relevant work experience in a setting related to public contact, health care, or social service.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

If you are looking for a great healthcare career in Houston, visit!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealthHoustonhas adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealthHouston​​​​​​​employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’sHoustonrules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.