Senior Practice Manager - Neurosurgery - West Market

Houston, TX

Senior Practice Manager - Neurosurgery - West Market

Location: Houston, Texas


Category: Healthcare Support Services

McGovern Medical School at UTHealth Houston

Requisition #: 240001PV

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

UTHealth Houston’s Department of Neurosciences is hiring for a Senior Practice Manager . In this position, you would partner with a dedicated group of healthcare professionals in our West Market Region. We are looking for an individual who is passionate about leading people and making a difference in the delivery of patient-centered care. As the Senior Practice Manager, you would direct and manage all administrative, managerial, and clerical functions required for clinical operations. This position will involve both strategic planning and business development for future growth and expansion.

Location: UTHealth Neurosciences West Locations including 929 Gessner Road, Houston, 77024,23960 Katy Fwy #450, Katy, TX 77494, and1631 N Loop W #245, Houston, TX 77008

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees

  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)

  • The longer you stay, the more vacation you’ll accrue!

  • Longevity Pay (Monthly payments after two years of service)

  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as…

  • Free financial and legal counseling

  • Free mental health counseling services

  • Gym membership discounts and access to wellness programs

  • Other employee discounts including entertainment, car rentals, cell phones, etc.

  • Resources for child and elder care

  • Plus many more!

Position Summary:

Manages and coordinates all administrative, managerial clinical and clerical functions required for the operation of a multi-specialty clinic with moderate complexity.

Position Key Accountabilities:

Patient Care & Clinical Operations—

  1. Responsible for ensuring high quality patient care is provided.

  2. Coordinates facility building needs by acting as the primary contact for the center interacting with building management.

  3. Maintains confidentiality per HIPAA guidelines in regards to patient information.

  4. Makes recommendations to increase efficiency, decrease costs, or improve daily operations.

  5. Develop and implement a cost effective and efficient, internal operations system to handle patient volume and required documentation for regulatory agencies.

  6. Maintains an environment that complies with OSHA regulations and employee safety.

  7. Handles patient complaints and reviews quality assurance information relating to practice and patient care issues.

  8. Resolves any operation or issues that may arise.

  9. Monitors patient volumes, quality of care, and performance of staff to identify areas for improvement.

  10. Maintains a clinical provider appointment schedules that effectively utilize personnel, space, and equipment that could include multi-modality specialties like XRAY, Ultrasound, PET, MRI and CT.

  11. Oversees all clinic facilities and equipment management which includes maintaining a clean safe environment for clinical inspections by regulatory agencies.

  12. Manages and coordinates the daily and monthly clinical scheduling IDX templates for each provider.

  13. Other duties as assigned.

Financial & Personnel Management—

  1. Responsible for the economical and efficient performance of the practice.

  2. Prepares the annual budget for Department-level review and approval. Monitors budget variance reports and presents financial analysis as appropriate.

  3. Manages the daily business operations including purchasing, and marketing.

  4. Maintains the employee and patient incident report files.

  5. Interact with administrative offices of the organization regarding the selection of training and monitoring of new staff to ensure continuity of operations.

  6. Ensures that personnel are appropriately trained for the job duties they are assigned.

  7. Manages Human Resource functions for the clinic under the direction of the UTH-assigned Department with regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.

  8. Ensures accurate submission of time and leave requests, and verifies monthly payroll statements reflect submitted and approved time.

  9. Produce all reports, manuals, and agendas, correspondence as directed by physicians and department administration on clinic volume, expense, and profitability.

  10. Other duties as assigned.


Proficient with Microsoft Office and EHR systems.

Excellent written and verbal communication skills.

Minimum Education:

Bachelor’s degree or experience in lieu of education.

Minimum Experience:

Six years of experience in clinic/practice management. May substitute required experience with equivalent years of education beyond the minimum education requirement.

Physical Requirements:

Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

If you are looking for a great healthcare career in Houston, visit!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealthHoustonhas adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealthHouston​​​​​​​employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’sHoustonrules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.