UT Health Community Health Worker II - Central Houston & Float Position in Texas Medical Center-Houston, Texas
Community Health Worker II - Central Houston & Float Position
Texas Medical Center-Houston, Texas
McGovern Medical School at UTHealth
Requisition #: 200002OQ
UTHealth - UT Physicians is hiring a Community Health Worker II to join their team of professionals to primarily support the activites of the Transition of Care Team. The CHW will be housed at the Binz Plaza (1200 Binz Street) location and support the Community Based Clinics and Texas Medical Center clinics virtually.
In addition to the key accountabilities, the CHW will:
Work one-on-one with multidisciplinary care team Case Manager daily to facilitate timely follow-up after hospital discharges discuss admissions/discharges from area hospitals.
Assist with scheduling follow-up appointments
Address Social Determinants of Health (housing, food, transportation, prescription assistance,insurance assistance etc.
Ideal candidate will possess the following:
Knowledge/experience with insurance companies, DME, provider services and home health coordination.
Bilingual (English/Spanish) is preferred
Ability to work under pressure to meet scheduling deadlines due to a heavy call workload
Experience with documenting in an electronic medical record system
Familiarity with telemedicine
Be willing and able to travel/work in a clinical environment throughout the Houston Metropolitan area.
Works in coordination with physicians, nurses and clinical care team members to effectively provide patients with internal and external resources, and deliver patient education to address and improve preventative and clinical quality care outcomes.
Position Key Accountabilities:
Establishes and maintains rapport with physicians, clinical and business staff and patients.
Responsible for conducting patient pre- visit planning procedures to identify gaps in care and reporting collected data and findings to the clinical care team to improve patient quality outcomes.
Gathers and documents demographic, insurance, health and social needs of patient to address barriers to care that may be affecting their medical condition.
Helps patients utilize resources in their area and assist with applications for eligible programs. Identify and build relationships with community organizations/resources.
Educates patients and their families of clinical care team roles, expectations of patient-centered medical home (PCMH) activities to manage their health conditions, and the importance of preventative health care. Motivate patients to be active, engaged participants in their health care.
Thoroughly documents patient encounter activities and follow up functions of resource distribution and referrals to resolve patient needs.
Maintains a comprehensive understanding of community needs, resources, services and programs available to advocate for patient needs and requests.
Continuously expands knowledge for professional growth and development to meet requirements to maintain State certification and skills competency that supports department goals.
Works to support the onboarding of new Community Health Workers (CHWs). Act as liaison between clinical staff and new CHWs as needed.
Plans, coordinates and facilitates applicable health and wellness programs. Contacts patient to schedule and/or reschedule clinical/wellness program visits.
Maintains confidentiality per HIPAA guidelines in regards to patient information. Adheres to all policies, procedures and standards within the organization.
Performs other duties as assigned.
• Texas Department of State Health Services (DSHS) – Certified CHW
• Bilingual (English/Spanish) preferred
• Must have ability to perform complex and diverse administrative duties that involve application of procedures and demonstrate appropriate judgment within the CHW scope of work.
High school diploma or GED.
Three (3) years of related experience in health, social work or education. May substitute required experience with equivalent years of education beyond the minimum education requirement.
Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!
University of Texas Health Science Center at Houston (UTHealth)
Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.
UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.
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