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UT Health Patient Account Representative I - Charge Entry Representative - Neurosciences in Texas Medical Center-Houston, Texas

Patient Account Representative I - Charge Entry Representative - Neurosciences

Texas Medical Center-Houston, Texas


Healthcare Support Services

McGovern Medical School at UTHealth

Requisition #: 210002G5

Department: Neurosciences

Position Type: Full Time/ Non-Exempt

Location: Texas Medical Center- Houston, TX- This is an on-site position

AAP Eligibility: This position is eligible for a 7% Achievement Incentive

Position Summary:

We are in search of a medical charge entry representative to join our Revenue Cycle team as part of UTHealth Neurosciences. Each charge entry representative is responsible for the day-to-day operations for their assigned providers including entering demographics and charges. Assisting in identifying problems and ensure that accurate demographics and charges have been entered. While maintaining volume productivity, adhering to UTHN assigned metrics, and upholding the core values of our team. Our group has a passion for creating positive patient interactions and we are seeking a team member that is dedicated to caring for the well-being of others. This opportunity will also allow for continued growth and development within a multispecialty, comprehensive neurosciences practice.

Position Key Responsibilities:

  • Create charge batches from charges reports received

  • Enter patient demographics

  • Enter charges into practice management system

  • Run eligibility and insurance verification checks and make necessary corrections

  • Review CPT, ICD-9, ASA and HCPCS coding on charge tickets and reports

  • Enter charge data on each patient into the patient accounting system with high level of accuracy

  • Expected performance is to enter 145+ charge tickets per day

  • Review claim errors/rejections and make necessary corrections

  • Resolve routine insurance billing inquiries and problems

  • Run daily concurrency reports and validation reports

  • As part of being a revenue Cycle team member will provide support to Revenue Cycle work units and other work units as assigned.

  • Other duties as assigned


  • Excellent verbal and written communication skills, and effective interpersonal and phone etiquette skills.

  • Experience with Microsoft Office suite, proficient typing/keyboarding skills and knowledge of medical terminology.

  • Multi-tasking and creative problem-solving skills.

  • Effective customer service skills and able to work effectively in a team environment or on an individual basis.

Minimum Education:

  • High school diploma or equivalent required. Graduate from a vocational business school with a minor in a job related field preferred.

Minimum Experience:

  • Six (6) months of hospital/medical collections experience with understanding of third party reimbursement procedures, as well as state and federal regulations governing healthcare.

Physical Requirements:

  • Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

  • This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

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