Senior Enrollment Specialist in the Office of the Registrar and Admissions

Texas Medical Center-Houston, TX

Senior Enrollment Specialist in the Office of the Registrar and Admissions

Location: Texas Medical Center-Houston, Texas


Category: Administrative/Office Support

UTHealth Houston General Administration

Requisition #: 240000YD

Position Summary:

UTHealth Houston is looking for a Senior Enrollment Specialist to work with our Registrar's office. This employee interacts with applicants, students, alumni, faculty, staff, Student Affairs Offices, and Academic Affairs on all activities pertaining to the processing of VA and military benefits, applications for admissions to UTHealth's academic degree programs, and student registration. This person will be primarily responsible for assisting with the processing of VA, Hazelwood, and Military students but floats as needed within the office based on admission and registration cycles. Works with all office staff to ensure the achievement of the Registrar's Mission Statement.

This is an on-site role, at least during training. There may be flexibility once the tasks are mastered by the employee. But your office will be in the Texas Medical Center at our University Center Tower. This role is eligible for all benefits from UTHealth Houston. It is a full-time position which is classified as non-exempt.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us, you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

  • 100% paid medical premiums for our full-time employees

  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)

  • The longer you stay, the more vacation you’ll accrue!

  • Longevity Pay (Monthly payments after two years of service)

  • Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ well-being is important to us. We offer work/life services such as…

  • Free financial and legal counseling

  • Free mental health counseling services

  • Gym membership discounts and access to wellness programs

  • Other employee discounts include entertainment, car rentals, cell phones, etc.

  • Resources for child and elder care

  • Plus, many more!

Position Key Accountabilities:

  1. Respond to non-routine correspondence or telephone contacts to every person who reaches out to the Registrar's Office within guidelines established by the supervisor.

  2. Handles basic to moderately complex inquiries and receives and directs visitors.

  3. Assists the Senior VA Coordinator in all tasks for processing students using GI Bill and Hazlewood benefits.

  4. Performs data entry and data maintenance of support information for VA and Hazlewood students, program applicants, students,andalumni in the PeopleSoft Campus Solutions database.

  5. Compiles data from reports using required knowledge of departmental, project, and/or universitypoliciesand procedures.

  6. Provides accurate and timely application and registration information to the university community.

  7. May be responsible for the daily processing of certification of enrollment and/or verifications–manualandonline.

  8. Admissions documents may be processed, and the receipt of transcripts and degrees (as noted on the application) for entering students can be verified using theOptical Character Reader (OCR) technology.

  9. Assists with grade posting and changes as needed.

10.Processes class updates and schedule changes as requested.

11.Maintains official student records via the document management system.

12.Assists in the graduation process, including but not limited to processing and tracking degreeapplications,name changes, correspondence with students in reference to degree audit, and proofreading diplomas as assigned.

13.May make recommendations to the Registrar or Associate Registrars regarding business process improvements, policies, and processes to stay up to date with enrollment and registration bestpractices.

14.May assist Associate Registrar with system setup for course registration.

  1. Assists academic admissions staff during peak admissions cycles.

  2. Collaborates with others outside of the Registrar's Office to ensure timely completion of tasks neededtoallow the admissions committee to review an applicant's file.

17.Ability to handle confidential information and sensitive issues.

18.Assist the Registrar with scheduling meetings as needed.

19.Performs other duties as assigned.

Minimum Education:

High School Diploma or equivalent.

Minimum Experience:

Three (3) years of registrar and/or admissions experience or related areas such as administrative roles.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.

If you are looking for a great healthcare career in Houston, visit!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth Houston is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth Houston includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth Houston offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Houston Office of Benefits Website.

Equal Employment Opportunity Statement

UTHealth Houston is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth Houston policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.

UTHealthHoustonhas adopted a policy consistent with CMS regulations to protect our patients and university community from exposure to COVID-19. This policy affects all employees, residents, fellows, students, contractors, new hires, visiting scholars program participants, adjunct faculty, and volunteers who work, train, or collaborate at the John S. Dunn Behavioral Science Center.

In addition, all UTHealthHouston​​​​​​​employees who are assigned to work at a location that is subject to the affiliated partner’s hospital, clinical offices, or agency are required to abide by UTHealth’sHoustonrules and regulations, as well as the affiliate’s rules and regulations, including COVID-19 vaccination and safety requirements.

Work location is based on the needs of the department and may be adjusted.