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UT Health Senior Insurance Authorization Verification Specialist in Texas Medical Center-Houston, Texas

Senior Insurance Authorization Verification Specialist

Texas Medical Center-Houston, Texas

Healthcare Support Services

McGovern Medical School at UTHealth

Requisition #: 2100018Q

Position Summary:

Works to achieve team and departmental goals by serving as a team lead for the Insurance Verification team responsible for verifying insurance policy benefit information and obtaining Authorization / Precertification, prior to the patient’s visit or scheduled admission, or immediately following admission. Identifies problems and ensures that the insurance is accurate on the patient account. Assures insurance information and appropriate referrals have been completely and accurately obtained.

Position Key Accountabilities:

  1. Verifies insurance policy benefits for new and returning patients with carriers and employers.

  2. Assures all insurance information has been completely and accurately obtained. Documents all pertinent insurance information. Documents information given or received to support actions taken on insurance charges or referral issues.

  3. Identifies complex special policy clauses or pre-existing conditions and verifies effective date of policies.

  4. Mentors and serves as a resource for less experienced staff.

  5. Educates patients and families on insurance issues. Communicates patient’s fiscal responsibility in a professional manner.

  6. Ensures that accurate notification of patient’s insurance coverage, authorizations, or status is provided to all involved work units and departments.

  7. Identifies all patients without third party financial benefits and directs them for financial counseling according to Financial Counseling and Revenue Cycle policies and procedures.

  8. Receives and reviews UT-H Health Science Center’ Managed Care contracts to understand the contract provisions. Interprets managed care contracts for insurance coverage.

  9. Provides support to Revenue Cycle work units and other work units as assigned.

  10. Performs other duties as assigned.

  11. Bilingual preferred


Excellent communication skills, both oral and written.

Understanding of MS Office applications with an emphasis in Excel. Good math and basic clerical skills.

Proven ability to effectively problem solve.

Must have skill in establishing and maintaining effective working relationships with other employees, patients, governmental and commercial payer representatives.

Minimum Education:

High school or equivalent required. Graduate from a vocational business school in job related field or an Associate’s Degree preferred.

Minimum Experience:

Five (5) years medical office experience required with good understanding of third party reimbursement procedures. Must have experience in working with various insurance companies including both governmental and commercial insurance plans.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

If you are looking for a great healthcare career in Houston, visithttp://go.uth.edu/careers!

University of Texas Health Science Center at Houston (UTHealth)

Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.

UTHealth Benefits

UTHealth offers a comprehensive and competitive benefits package. For more information on our benefits programs please refer to the UTHealth Office of Benefits Website.


Equal Employment Opportunity Statement

UTHealth is committed to providing equal opportunity in all employment-related activities without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, gender identity or expression, veteran status or any other basis prohibited by law or university policy. Reasonable accommodation, based on disability or religious observances, will be considered in accordance with applicable law and UTHealth policy. The University maintains affirmative action programs with respect to women, minorities, individuals with disabilities, and eligible veterans in accordance with applicable law.